Last updated: 26th March, 2026
This Privacy Policy explains how Newarke Property Media (“we”, “us”, or “our”) collects, uses, and protects your personal data when you use our website and services.
It also explains your rights under applicable data protection laws, including the UK GDPR.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Newarke Property Media is a UK-based business operating in Leicester, United Kingdom.
We provide property media services (including photography and related services) and web development services.
If you have any questions about this Privacy Policy, you can contact us at: privacy@newarkepropertymedia.co.uk
2. Definitions
For the purposes of this Privacy Policy:
- Personal Data: Any information that relates to an identified or identifiable individual
- Service: Our website (newarkepropertymedia.co.uk) and all services we provide
- Usage Data: Data collected automatically (e.g. IP address, browser type)
- Cookies: Small files stored on your device to improve user experience
- Data Controller: Newarke Property Media (the party responsible for your data)
- Service Providers: Third parties who process data on our behalf
3. Information We Collect
Personal Data
We may collect the following information:
- Full name
- Email address
- Phone number
- Address
- Business name
Client & Project Data
When you work with us, we may also collect:
- Property addresses and property details
- Project files (e.g. images, content, branding)
- Technical specifications and requirements
- Login credentials (e.g. hosting or CMS access, where provided)
- Communication history (emails, feedback, revisions)
This data is only used to deliver and manage your project.
Usage Data (Technical Data)
We automatically collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Device identifiers
- Diagnostic data
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Ensure the website functions correctly
- Remember your preferences
- Understand how users interact with our website
We use both session cookies and persistent cookies.
You can control cookies through your browser settings. A cookie banner is provided where required.
We use privacy-focused analytics tools to measure website performance with minimal personal data collection.
5. How We Use Your Personal Data
We process your personal data lawfully, fairly, and transparently.
| Data Type | Purpose | Lawful Basis |
| Name, email, phone | Respond to enquiries and communicate | Legitimate interest / Contract |
| Contact & business details | Deliver services | Contract |
| Address | Invoicing and records | Contract / Legal obligation |
| Project data | Provide services | Contract |
| Login credentials | Access systems for project delivery | Legitimate interest / Contract |
| Usage data | Improve website performance | Legitimate interest |
| Marketing data | Send newsletters/promotions | Consent |
Additional Uses
We may also use your data to:
- Respond to enquiries
- Improve our services and website
- Send relevant updates or marketing (where you have opted in)
- Maintain internal records
- Support business operations
We will never use your data for purposes that are incompatible with those outlined above.
6. Marketing Communications
We may send you marketing emails if:
- You have opted in via a form or checkbox
- You are an existing client and have not opted out
You can unsubscribe at any time using the link in our emails or by contacting us.
7. Third-Party Services & Data Processors
We use trusted third-party providers to operate our business.
These may include:
- Stripe and PayPal for payments
- Hosting providers for website and data storage
- Self-hosted CRM systems for managing client relationships
- Email delivery services
- Analytics tools
These providers only process data on our instructions and are required to protect your information.
We do not store payment card details.
8. Sharing Your Personal Data
We may share your data in the following situations:
- With contractors or freelancers working under our instruction
- With service providers who support our operations
- If required by law or legal process
- In connection with a business transfer (e.g. sale or merger)
We do not sell your personal data.
9. Data Retention
We retain your data only as long as necessary:
- Client data:
- One-off projects: up to 6 months after completion
- Ongoing services: for the duration of the relationship
- Financial data: retained as required by law
- Analytics data: retained for a limited period based on system settings
We may retain data longer where legally required.
10. International Data Transfers
Some of our service providers may process data outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
- UK-approved Standard Contractual Clauses
- Working with providers that meet UK GDPR standards
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise your rights, contact us at: privacy@newarkepropertymedia.co.uk
We will respond within one month where applicable.
12. Data Security
We implement appropriate technical and organisational measures to protect your data, including:
- Secure hosting environments
- Restricted access controls
- Secure storage practices
However, no system is completely secure, and we cannot guarantee absolute security.
13. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from children.
If you believe a child has provided us with personal data, please contact us and we will delete it.
14. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
16. Contact Us
If you have any questions about this Privacy Policy or your data, contact us: privacy@newarkepropertymedia.co.uk
https://newarkepropertymedia.co.uk/contact-us